We’re pleased to announce that 2023’s “Powering Dentistry’s Growth: The Definitive Dental HR Conference” will be held October 13-14, 2023 in Denver, Colorado, at the Embassy Suites Downtown.
We look forward to welcoming you this year for more relevant, timely, and valuable thoughts and strategies from the leaders in dentistry and human resources. The event’s agenda and lineup of world-class speakers is listed below. Please feel free to reach out at any time with questions!
See you there!
(Managing Performance in a More Effective and Contemporary Way)
Performance reviews are often seen as the dreaded, procrastinated conversations that leave both parties feeling unheard and frustrated. While the intention is good; the outcome leaves a lot to be desired.
Yet without self-motivated team members, it is challenging to run a great practice. Today’s workplace requires a new, more relevant, meaningful, and productive approach. A new method of goal setting, ongoing feedback, and accountability is the contemporary method of choice for effective performance management.
In this session, you will learn why traditional performance reviews are dead, and how to confidently and effortlessly communicate with your team members in a way that motivates and inspires them to achieve objectives, goals, and desired growth.
You will also learn:
The personal insights gained will help build a more effective workforce by opening and enhancing lines of communication, resolving conflict more effectively, creating more productive and cooperative teams and self-motivating people to follow through and achieve their potential.
No management function is more critical than the ability to hire, train, motivate, and effectively manage qualified and competent people.
Pre-employment assessments represent a proven way to fast-track the “get-to-know” and go “behind-the-scenes” stages with prospective new hires. Incorporating pre-employment assessments increase hiring success to 75%, reduce turnover and minimize employee-related stress.
Web-based, user-friendly assessments quickly evaluate an applicant against a known composite profile for high achievers in the same type of position, i.e. hygienist, assistant, or administrative. The benefit to you is an accelerated insight into evaluating job applicants with competencies and personality traits that are needed for job success in your practice.
This presentation will help you:
Trust is the life blood of any relationship. Trust is the essential foundation of a healthy, high-performance organizational culture. And trust, therefore, is a precondition and essential element for establishing a high-performing dental team.
While ensuring a safe and trusting work environment is a foundational principle, it is often ignored. When people feel trusted, believed in, partnered with, involved, and have increasing responsibility, you have people who are more engaged and will want to perform at their highest level.
It may seem like an abstract or emotional concept, but trust can actually be understood, and achieved, as a process. Now for the hard part; how can you go about building it? Join us to learn:
Have you ever considered that retaining employees might be a better business strategy than constantly finding new ones? The turnover you experience is “data” you can evaluate. And a more truthful look at the “why” is of fundamental importance for long-term success.
Simply blaming a lousy economy, COVID, or bidding wars for employees does you no good. Yes, these are contributing factors and can cause stress, but buying into them only keeps you stuck and does not represent action to improve or fix the human capital challenges facing practices today.
Turnover creates a shift in team culture, work inefficiencies, difficulty aligning priorities, confusion around expectations, difficulty communicating, and difficulty building or maintaining trust; all detrimental. A dental practice’s focus must be to stop spending on attraction and instead focus on retention.
Leaders who create more leaders increase the capacity of their practice to change and grow. Having a team of leaders increases agility, efficiency, and effectiveness. So, it stands to reason that focusing on creating a group of self-directed leaders is an investment in expanding the ability of the practice to succeed.
During this presentation, you will learn:
In an era where quality team members seem to be in high demand but in short supply, dental practices are finding it difficult to compete for top talent. When the cost of everything is increasing – and insurance reimbursements are decreasing – how do we survive in a tight market? It’s more important now than ever before to make our practice culture a positive part of our employer brand.
Learning Objectives:
Does this sound familiar? You’d love to pay employees more, but you worry about affordability and the bottom line. You try to implement change to accomplish your goals, only to be met with resistance, resentment, and/or back-biting from those your success relies upon?
A well-implemented bonus plan is a proven way to overcome these challenges. Simply put, bonus plans are not about people not doing their jobs, but rather about a way in which everyone, through accomplishing more, shares in the growth and financial success of the practice.
During this presentation, you will learn the “whys” and “wherefores” of implementing a successful bonus and incentive plan in your practice, including:
With a good bonus plan, employees know what it takes to make more and you are secure knowing that staff overhead will not increase without a corresponding increase in profits. With a good plan in place, you will be smiling every time you issue bonus checks.
News flash: Hiring new employees takes a lot of time, is expensive and stressful!
Employee engagement has been shown, time and time again, to be a positive factor in long-term retention, thus reducing the need to recruit and hire
The question is: Is working in your practice rewarding, fun, and fulfilling, in other words, “engaging” for everyone, including you? How much conscious effort goes into employee engagement that supports those things?
Successful practices have an established budget for employee engagement. They know the benefits and return-on-investment are well worth it and that an engaged workforce, i.e. team, today is the true competitive edge. These same practices proactively work to increase employee engagement, providing employees with a greater sense of purpose and belonging.
Join us to learn:
The data today on employee retention is pretty bleak. In fact, the data tells us that 75-85% of employees “quit” within the first 90 days! Organizational success is about people’s success. And when it comes to people’s success, hiring is only half the battle. The other half is retaining them. How we welcome in and onboard our new team members is critical.
Good people are necessary to consistently deliver the quality care and the culture you strive for – you can’t do it alone. Finding good people and retaining good people is more challenging than ever. Just throwing money at the problem won’t solve it or make it go away.
Statistically, when effort (time and energy) is put into effective onboarding, increased job satisfaction, performance, engagement, and long-term employee retention result. That’s a smart use of your time and energy—that’s a smart investment!
During this session, participants will learn:
Join us for an informative, fun, and fast-paced presentation. You will come away with a ‘blueprint’ or framework for your own improved, more and successful onboarding process. Including insights and ideas for more effective onboarding, people success, employee engagement, retention, and resulting organizational success.
Nothing contributes to a practice’s consistent, long-term success like a truly effective and cohesive team.
Developing your talent (yours and others), along with talent retention, are fundamental aspects of achieving that success. Gone are the days of being able to hire perfect, already experienced and talented team players. Without an effective and cohesive team, patient care suffers, stress levels are high, and the bottom line is negatively impacted.
Successful practices identify and develop talent, individually and collectively. Join us as we explore key elements that contribute to talent development and talent retention—thus avoiding the emotional and financial toll of turnover—and creating greater long-term results, elements like:
Coveted employees aren’t interested in working for practices that don’t provide motivation, growth opportunities, or trust. Successful practices today provide employees with a sense of purpose and belonging. You will come away from this presentation excited and motivated, with greater self-initiative and desire to grow and succeed.
Help is here, and talk about a powerful panel! What does the future hold for practitioners today? We are convening a panel of experts on the topic of: What Does the Future Hold for the Dental Profession?
It is a great time to be in dentistry. Dental care continues to be elevated as one of the most important aspects of whole-person health, and digital technology is improving patient outcomes. Independent dental practices are thriving and both large and small DSOs are growing alongside them. There remains huge potential for innovation, improving patient care, and growth opportunities.
Join us for a high-level strategic panel discussion about the future. Not only will we gain from the insights and perspectives shared by our panelists, attendees will also be able to get answers to specific questions and/or concerns, and get ideas to help develop strategies to make decisions for a more secure and sustainable future.
Moderated by Tim Twigg
Panelists:
Help is here and talk about a powerful panel focusing on Employee Benefits! When it comes to employee benefits, it is important to know the trends and generational considerations happening with benefits.
This panel will dive deeply into best practices and norms. The discussion will include the different types/kinds of benefits to consider (the basics to out-of-the-box ideas). What benefits are expected and wanted, what benefits provide “stickiness”, as well as post pandemic overhead implications.
Gain up-to-date views, insights and strategies, and, most importantly, answers to your specific questions. This panel will help instill a greater understanding about how to be successful in today’s challenging labor market.
Moderated by Tim Twigg
Panelists:
Leadership is a skill that many have not been taught. Yet many in dentistry find themselves as “leaders of people”.
It turns out that life teaches us many of the most important lessons that are essential for effective people leadership. By paying attention to these stories of our lives, we can more readily understand and easily develop many of the positive skills that will make us better leaders. All we have to do is take the time, pay attention, and heed these life lessons, many of which are universally applicable and easy to embody.
Join us to learn how your stories form the foundation for effective people leadership by:
Leadership is be a tough topic. It’s broad and often difficult to define. Some people believe that leaders are simply born, not made, while others call leadership one of those ‘I can’t define it, but I know it when I see it’ topics.
Leadership takes many forms when owning and running a dental practice. Think of it like wearing different “Leadership Hats” depending upon varying circumstances, for example:
Strategic, Situational, Transactional, and Visionary. And one of the most important is “People Leadership”, which includes Mentor/Coach.
In this session, participants will learn secrets to effective leadership in the dental office, from an industry veteran who has visited more dental offices than he cares to admit. Key components include:
7:30 AM | Registration |
8:15 AM | Welcome & Opening |
8:30 AM | Dentistry’s Revolving Door – Cindy Ishimoto |
9:30 AM | Leadership Imitates Life: Lessons from the Stories of Our Lives – Shawn Peers |
10:00 AM | Break |
10:15 AM | Pre-Employment Assessments: Increasing the Odds and Stacking the Deck in Your Favor – Fran Pangakis & Robyn Reis |
11:15 AM | Break |
11:30 AM | How To Lose A Team In 90 Days – Geri Gottlieb |
12:45 PM | Lunch |
1:45 PM | Trust or Bust – Cindy Ishimoto |
2:45 PM | Break |
3:00 PM | Developing Your Talent – Eric Vickery |
4:00 PM | Break |
4:15 PM | Panel: Benefits Matter! |
5:15 PM | Closing & Wrap |
5:30 PM | Reception |
8:00 AM | Welcome Back |
8:15 AM | 5½ Secrets to Dental Practice Leadership – Chuck Cohen |
9:00 AM | Compete With Culture: Building a Practice Worth Working For – Kara Kelley |
10:15 AM | Break |
10:30 AM | It’s Time to Implement a Bonus and Incentive Plan that Works! – Tim Twigg |
11:30 AM | The Traditional Performance Review is Dead – Jennifer Schultz |
12:30 PM | Lunch |
1:15 PM | Employee Engagement – Adrienne Twigg |
2:15 PM | Panel: Future of Dentistry |
2:30 PM | Break |
3:15 PM | Closing & Wrap |
Jennifer Schultz possesses an exceptional blend of clinical, practice management, and technological expertise with over 25 years in the dental profession. She is also a certified HR consultant with Bent Ericksen & Associates.
With her years of combined experience as a clinical hygienist, HR onboarding specialist, software trainer, practice management, and transition consultant, Jennifer understands and appreciates the multi-faceted, inter-connectedness and unique challenges of getting the clinical side and business side of dentistry to work seamlessly and effortlessly.
She also understands how important communication, goal-setting, and objective productive feedback are in support of effective performance management. Jennifer approaches these managerial and leadership skills proactively (versus reactively) and with a future, solutions-focused orientation (versus a past, punitive-orientation). The results are uniquely positive, constructive, and results-oriented.
Fran Pangakis’s passion is in creating office relationships that ‘work’. She is a certified training and development professional with extensive skills in facilitation, communications, training, coaching, and professional development.
Fran works with doctors and teams to unlock talent by tapping into their Emotional Intelligence (EI) and behavioral traits. She has more than 30 years of experience in dentistry, from her clinical roots as a dental hygienist and, since 2002, as a practice management consultant and leadership coach where her clients praise her ability to provide ‘transformational’ solutions that meet the needs of both doctor and team.
She is a certified HR consultant with Bent Ericksen and Associates, a certified coach with the Institute for Social and Emotional Intelligence, and a trainer in 5 Languages of Appreciation in the Workplace.
Eric Vickery leverages his degree in Business Administration and personal success to provide his clients with effective business strategies that lead to success. With over 20 years of experience in dental practice management and extensive training in the field, Eric has helped numerous doctors and their teams achieve success. His areas of expertise include verbal skills, systems and success training, and team development. Eric’s engaging personality, extensive knowledge, and sense of humor make him a highly sought-after presenter and consultant. He coaches dental offices across the United States and holds the position of President of Coaching at All Star Dental Academy.
Experience matters: Cindy Ishimoto has coached and developed effective leaders for over 35 years. Cindy is a well-known, sought-after leadership coach and speaker with the ability to create passionate leaders, motivated teams, effective organizational communication, and a culture of growth and profitability.
Cindy’s presentations focus on helping organizations establish realistic systems that provide them with a better balance between serving customers, profitability, and having positive professional morale (a great culture). She’s recognized for having a genuine passion and innate ability to create leadership in individuals that are self-directed and self-maintained across today’s growing professional environments and climates.
She is skilled at igniting the same passion in her clients and audiences, fostering healthy, productive growth for all team members with genuine excitement and a newfound dedication to their organizations.
Cindy has been named a Leader in Consulting by Dentistry Today from 2006-2023.
Her speaking lessons are more than just lectures; they offer key insights that have proven to provide business success on all levels, leadership growth, and strengthened team unity.
Get the keys you need to transform your organization, all delivered with Cindy’s truly unique outlook and enthusiastic energy.
Kara Kelley is the founder and CEO of Clinical HR LLC, a Human Resources advisory firm for dental and medical practices, committed to helping practices develop strategic HR systems that engage teams, cultivate leadership skills, manage employee relations, and implement competitive total rewards systems.
Though Kara initially enrolled in a Marketing degree program, she discovered her passion and changed direction after taking an HR course, eventually earning a B.S. in Business with a concentration in Human Resource Management. Kara is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI).
As a life-long learner and someone who is never content with the status quo, Kara stays current on federal and state employment regulations through extensive continuing education. Kara is the Co-VP of Career Development and a member of the Legal & Legislative committee for Austin SHRM, as well as serving on several other professional boards and committees. Kara is also the current Program Chair and incoming President-Elect for the National Speakers Association’s Austin chapter, and is a member of the Academy of Dental Management Consultants (ADMC).
Steve Adams, MBA is a wellness expert, writer, speaker, and founder of Tiger Medical Institute. With years of experience in health and wellness, Steve believes that good health is the foundation of a successful and fulfilling life. His philosophy is simple: the better, stronger, happier, more energetic, and healthier you are, the greater value you will be to yourself and everyone else.
At Tiger Medical Institute, Steve helps practices rethink their approach to employee benefits. He possesses an expanded view that goes beyond traditional health benefits and incorporates strategies for optimizing sleep, brain function, energy, and vitality. By focusing on these areas, Steve helps employees feel their best, perform at their highest level, and bring more value to their work and personal lives.
With over 30 years in the dental industry, Geri has hands-on, useful experience in everything from practice management, patient treatment to administration and leadership. In addition to having owned two large periodontal practices with her husband Dr. Robert Gottlieb. Geri launched her own business in 2019, GG Practice Coaching & Development. Geri understands even more what it takes to successfully grow and develop a business from the ground up. This experience and her continuous education gives her a better understanding and empathy of the multiple silos in our industry; clinical, leader, manager, owner and team.
Always looking to accumulate more knowledge and understanding, Geri spends about 200 hours a year in continuing education. Geri has certifications in Adult Learning, Behavioral Therapy, The Five Behaviors of a Team, and DiSC Behavioral Assessments. These tools allow her to generate unique insights into the personal needs of each member of your team. Before launching her own business, Geri spent 4 years as a lead coach with ACT Dental Practice Management and Motivational Speaker, Kirk Berhendt.
Geri’s passion for organizational health, team and leadership development are the foundation of her coaching philosophy and are some of the necessary ingredients for sustainable growth and development of any business.
Robyn Reis began her dental career over 20 years ago, as the marketing and communications director for a privately-owned, multi-location group dental practice in Delaware. Drawing on her previous medical industry experience and owning her own business, she was able to translate her management skills into helping other dental practices grow and thrive while achieving record results at her group practice.
Since then, Robyn hasn’t looked back ~ she’s held positions as marketing director, HR manager, practice administrator, director of continuing education, and key roles in laboratory sales and management, as well as being a private practice coach. She has authored numerous articles on practice management and lectures across the country on HR and employment compliance for dentists and phone success skills. In addition to invited appearances on podcasts, Robyn is also a certified HR consultant with Bent Ericksen & Associates, a guest faculty member at The Pankey Institute for Mastering Business Essentials course, and is VP of Coaching with All-Star Dental Academy.
Charles Cohen is the managing director and third-generation owner of Benco Dental Company, the nation’s largest independently owned dental distributor, and Clarion Financial, a sister company offering financing to dentists. Founded in 1930 by Benjamin Cohen, Benco serves over 25,000 dental offices and dental laboratories across the United States. The company is based in Northeastern Pennsylvania with locations in 40 states.
A graduate of the University of Pennsylvania, Charles joined Benco as a territory representative in 1989. After taking on management roles in the company’s sales and marketing department, he assumed a senior leadership role in 1997.
Charles and his wife Rebecca live in Allentown with their son Benjamin and daughter Leah.
Abe Kasbo is Founder and CEO of Verasoni, a marketing communications advisory, consultancy and agency. The firm delivers integrated marketing communications strategies to the dental community including distributors, manufacturers, DSOs and independent dentists across the country.
He was inducted into the Seton Hall University Entrepreneur Hall of Fame in September 2018, and is the founder of OnlyOneToothBrush.com–a philanthropic effort aimed to bring 200,000 toothbrushes to support the oral health of Syrian refugees in Germany, Canada, and the United States. Abe is a board member of the London-based Awareness Foundation, and served as board member of Phi Alpha Delta Law Fraternity International Foundation.
Abe serves as an advisor to C-Suite executives on communications, branding, and public relations strategies. He is a member of the Board of Advisors and immediate past Chair of The Center for Entrepreneurial & Innovation Studies at Seton Hall University.
He has been featured in The New York Times, Forbes, Institutional Investor, PBS, FoxBusiness.com, Bankrate.com, Dental Economics, The American Marketing Association, The National, The Record, The Star-Ledger, FOX, WOR, WCBS, New Jersey Monthly, Becker’s Healthcare Review, as well as international media outlets in Europe and the Middle East.
Abe holds a Master’s Degree in Public Administration with a concentration in Healthcare Policy and Management, and a Bachelor of Arts in Political Science from Seton Hall University.
Michelle Allen is a Human Resources Specialist and one of the Employment Compliance “brainiacs” with Bent Ericksen & Associates.
An HR professional for 25+ years, Michelle’s specialties, along with employment compliance, include human resources management and recruiting/hiring. In addition to her consulting capacities, she also speaks, presents and provides client training.
Michelle holds a Senior Professional in Human Resources certification from the Human Resources Certification Institute and is a Senior Certified Professional with the Society for Human Resources Management (SHRM).
Dr. Richard Huot founded Beachside Dental Consultants, Inc. in 2004.
Dr Huot lectures on leadership issues, dental practice career transitioning, common sense office design, proper insurance coding, financial planning, and buying/selling dental practices. His articles have been featured in Dental Products Report, Dental Economics, Dentistry Today, Dental Practice Report, ADA News, AGD Impact, and other state dental journals.
Dr. Huot retired from the USAF Reserve Dental Corps, after 30 years of military duty, and his last assignment was as the Commander of the 920th Aeromedical Staging Squadron at Patrick AFB, Florida. Dr. Huot was a private practice owner from 1985 to 2008, and still practices clinical dentistry today on a per diem basis.
Dr. Huot served on the ADA ADPAC board from 2008-2012 and was Treasurer in his last year. He then was on the ADA Council of Government Affairs and is also a member of the ADA Standards Committee for Dental Informatics (SCDI) and serves as chair of the Council on Insurance and Retirement Plans (CMIRP).
A past president of the Maine Dental Association in 1994, and the 2006 President of the Atlantic Coast District Dental Association in Florida, Dr. Huot is a Fellow in the American College of Dentists, the International College of Dentists, the Academy of General Dentistry, and the Pierre Fauchard Academy. He served on the Florida Dental Association Board of Trustees and as ADA Vice President for two years. Dr. Huot was recently appointed to the AGD Council on Legislative and Government Affairs.
He graduated from the College of Financial Planning in 1996, and is currently enrolled in the Chartered Financial Consultant program at the American College of Financial Services.
Tonya Lanthier, RDH, is founder and CEO of DentalPost, the industry’s premier and largest online and mobile job board, connecting and educating nearly one million jobseekers with 80,000 dental practices nationwide.
Recognized among Inc. Magazine’s Inc. Female Founders 100 list in 2020, and a four-time winner of the prestigious Inc. 5000 awards, Tonya has gained international acclaim for her work improving lives and helping dental professionals build teams that excel.
As a dental hygienist and entrepreneur, Tonya is a member of the American Dental Hygienists’ Association, supporter of AACD’s Give Back a Smile program and volunteer at several charitable organizations including Georgia Mission of Mercy and Ben Mansell Clinic. She is a board member of the Oral Cancer Cause and Dental Entrepreneur Women.
Shawn Peers, the Dental CEO Maker, empowers dental professionals to achieve exponential growth by transforming their mindset from that of a “small practice owner” to that of a true business CEO! This transformative approach not only enhances the success of dental practices but also allows practitioners to dedicate more time to dentistry, leading to a less stressful and more fulfilling life.
With a unique background as a recovering lawyer, Shawn leverages his Masters degree in law, an MBA, and extensive experience to guide his clients in adopting a CEO perspective towards the business of dentistry. Through his expertise, he helps private practice dental CEOs save costs, enhance operational efficiency, and cultivate a happier team that is deeply committed to delivering the exceptional patient experience they envision.
Furthermore, Shawn holds the distinguished role of President and CEO at DentalPeers, a reputable Group Purchasing Organization that has been serving the Canadian dental community for an extensive period of time.
Drawing upon her extensive 25-year background in human resources, Tammie Maddy is a seasoned professional who excels in providing comprehensive guidance and support to her clients, enabling them to achieve their operational goals while effectively managing risks. As the Client Relations Manager and HR Consultant at Zimmerman, Boltz and Company, Tammie brings a wealth of expertise to the table.
Tammie’s broad skill set encompasses various areas, including management, recruitment, retention, compensation, labor relations, policy interpretation, training, and communication. This rich background serves as an invaluable resource for both her clients and colleagues, allowing her to offer sound advice and strategic solutions.
As a strategic business associate, Tammie places a strong emphasis on fostering positive client and employee relations, both within the organization and specifically within the dental sector she serves. Her dedication to nurturing these relationships demonstrates her unwavering commitment to the success and well-being of her clients.
Moreover, Tammie’s passion for education and sharing her knowledge extends beyond her role at Zimmerman, Boltz and Company. She is recognized as a highly regarded guest lecturer at The Ohio State University, where she takes great pride in imparting her expertise to the next generation of dentists. With a specific focus on highlighting the value of the “Human” Resource and ensuring employment compliance, Tammie plays a vital role in shaping the future of the dental profession.
Andrés Romero stands as a seasoned financial coach, planner, and charismatic speaker, boasting over two decades of unwavering expertise. As the visionary founder and dynamic CEO of E2E Financial, LLC, he steers a mission to empower lives through financial mastery.
With an unwavering commitment to excellence, Andrés and his accomplished team extend comprehensive financial advisory, administrative, and vigilant monitoring services tailored exclusively for dental practices nationwide. His dedication shines as he curates pragmatic solutions, tailored to harmonize with distinctive financial aspirations and retirement dreams.
Fueling his ardor is an unshakeable dedication to championing dentists and their formidable teams. A focal point of their expertise is sculpting meticulous 401k plans and an array of investment and retirement strategies. All of this takes place within the panoramic canvas of both professional and personal financial landscapes, an approach that spans every juncture of life’s journey.
Certified as a Financial Planner (CFP®) and hailed as a Chartered Financial Consultant (ChFC), Andrés radiates prowess in every step he takes. His influence extends into the Academy of Dental Management Consultants (ADMC), where he wears the badge of membership, having even graced its board of directors in the past.
In the tapestry of finance and guidance, Andrés Romero stands as a luminary, casting a guiding light for a prosperous and secure future.
It was over 43 years ago that Kay Huff began helping teams as a Dental Practice Coach. Since then, Kay has been a driving force in helping hundreds of practices exceed their goals, as well as an inspiring presenter who brings audiences warmth, laughter and most importantly, tips, tricks and practical advice they can immediately put to work and get tangible results.
From her dental assistant roots, Kay worked her way to front office, treatment coordinator and office manager roles. Kay’s natural leadership skills and proven talent for building and motivating teams, continually improving business systems, and enhancing practice profitability led her transition to full-time practice coaching.
Kay puts her decades of hard-earned experience to work for dentists, whether she’s delivering engaging talks on the lecture circuit or working directly with dynamic dental teams, Today, as Benco Dental’s Practice Solutions Ambassador, Kay is passionate about her work and carries a strong background in dental business systems, team motivation, leadership, and practice profitability.
Kay is a member of the Speaking Consulting Network and the Academy of Dental Management Consultants and has also been recognized as one of the top leaders in CE with Dentistry Today for 2021.