Practice success is always related to people success, and the degree of success achieved will depend on how successfully those people are led. Dentists are thrust into the role of being a leader, whether they like it or not—a leader of a business—a leader of people.

People Leadership is where leaders recognize and value employees as “Human Beings”, not “Human Doings”.
Organizational culture represents shared assumptions, expectations, experiences, philosophy, values, and beliefs, which governs how people behave in organizations. Your organization’s culture affects productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality.

Many, if not most, experts cite company culture as a key factor in retaining talent by successfully meeting an employee’s expectations and needs. Your organizational culture is a critical element, and is a big part of the “magic” of employee retention.