Vision, Mission, Values, Purpose, Beliefs, and Organizational Culture. People can’t succeed without knowing where they are going and what their goals are. This section provides resources to help you clarify and more effectively communicate your practice direction, who you are, and what makes your office unique.

Every business needs the basics of: a) a well-written policy manual/employee handbook, b) proper documentation, c) up-to-date job descriptions, and d) someone who knows the basics of HR and Employment Compliance rules and regulations. In this section we dive into employment compliance: what it is, how it affects your practice, and how to stay out of trouble.

You have laid your solid foundation, now it’s time to bring a new team member on board. What are the best practices for finding and hiring amazing employees? In this section we cover job postings, screening & interviewing, skills assessments & working interviews, background & reference checking, and how to onboard for future success.

Turnover has numerous negative consequences, and the shortage of (good) workers makes it imperative that you to retain your awesome team members. This section delves into the concept of Employee Engagement and Appreciation in the Workplace, and strategies for keeping your team engaged, happy, and productive.

Having long-term employees is your goal, and that means handling inevitable life circumstances. How much time off do you have to give for pregnancy leave? What happens if an employee’s child is chronically sick? What if an employee has a serious illness? In this section, we teach you the procedures to gracefully and confidently handle your team’s life circumstances. 

You’ve done everything you possibly can to set employees up for success. What if they are falling short? From small course corrections to major performance deficiencies, this section gives you the tools to coach your team and adjust behavior and performance to get everyone back on track.

And yes, there are times that require saying goodbye. What do you need to do? Facing a resignation, a messy discharge, or a retirement of a long-term employee, this section teaches you painless processes for handling the various employee separations, including paperwork and payroll requirements.