Dr. H hired Maggie 2 years ago as a lead billing specialist. Maggie was amazing at her job, but had chronic attendance issues and didn’t

Dr. W sold his office to Dr. G, and Dr. W provided mentoring in all areas of practice ownership. After 1 year, a pregnant employee

Dr. P bought a 2nd practice location. His CPA created a separate tax ID, business name, payroll account, etc. Dr. P and his OM made

Dr. A takes her team to a regional CE event each year. She encourages them to go and pays for their expenses, tuition, etc. She

Dr. S hired M.L. as the new Office Manager. She didn’t have managerial training, so she relied on the practice’s employee handbook, which was older

Dr. L terminated Sarah for poor job performance. Sarah was defensive and upset in the termination meeting. She didn’t take any responsibility for her performance